Helping Hands Facilitator Job at DELAWARE GUIDANCE SERVICES FOR CHILDREN, Seaford, DE

  • Seaford, DE

Job Description

Job Description

Job Description

About Delaware Guidance Services

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.

Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.

Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth

Why Work at Delaware Guidance Services?

DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:

  • Competitive Compensation
  • Incentive Pay for Specific Roles
  • Generous Paid Time Off ( starting at 44 days of paid leave a year )
  • Up to 8% Annual Contribution to Your Retirement Fund
  • Free Professional Development Opportunities
  • Medical, Dental and Vision Insurance
  • Life and Long-term Disability Insurance

Position Highlights:

  • Flexible / Hybrid work environment (community based)
  • Generous benefits and time off policies
  • Ability to work with children through a mission driven organization


The Helping Hands Community Awareness Project (HHCAP) primary goal is to prevent child maltreatment by increasing protective factors and promoting resilience in high-risk families living in high-risk communities.

Contracted position, hourly, non-exempt, not benefits eligible

Essential Functions :

  • Present developmentally appropriate lessons designed to enhance children's ability to make better decisions, access resources, strengthen family bonding, increase the ability to recognize unsafe situations and build resistance skills and responsive safety networks.
  • Host, plan, and implement classroom sessions/activities in accordance with the contract.
  • Report session breakdown and time spent after each session.
  • Facilitate pre/post surveys to the children.
  • Facilitate satisfaction surveys to caregivers/teachers to complete during each event.
  • Teach children safety rules, promote positive behavior, control impulsivity, self-regulation, etc.
  • Attend meetings with PBHS as requested.
  • Participate in ongoing training, as appropriate, provided by the project.
  • Educate and assist other agency staff in supporting the project’s philosophy.
  • Serve as a resource to the centers and participants.
  • Participate in yearly training, certifications, and credentials to deliver the curriculum, conducted by HHCAP.
  • Establish supportive relationships with center staff and caregivers from the outset.
  • Adhere to Delaware's confidentiality and consent forms.
  • Work with children to develop a program that is both responsive to what the child needs and wants and serves the long-term prevention goals of the project.
  • Meet with the HHCAP Program Administrator for training and ongoing professional development.
  • Organize a minimum of two class sessions every two weeks.
  • Attend weekly supervision.

Supervisory responsibilities: None

Work environment: Office and community settings as assigned.

Physical demands:

  • Prolonged periods of sitting at a desk and working on a computer
  • May be requested to lift up to 15 pounds at times

Travel required: Travel to various sites and community partners.

Required Qualifications:

  • Bachelor’s Degree

  • Experience working with children and families along with the ability to engage and retain children's participation, good organizational skills, possess the skills and knowledge to facilitate training and presentations, have computer skills, and be able to work independently and accept supervision.

Preferred Qualifications:

  • Bilingual


Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions .

Other responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, tasks or responsibilities that are required of the employee for this job. Activities, tasks or responsibilities may change at any time with or without notice.

Job Tags

Hourly pay, Contract work, Immediate start, Flexible hours,

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