Field Supervisor - Plumbing Job at EmployHQ, Zebulon, NC

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  • EmployHQ
  • Zebulon, NC

Job Description

Job Description

Job Description

Key Responsibilities:

  • Manage service department team and handle all customer service interactions, reports and repairs.
  • Maintains strong relationships with customers and third-party vendors.
  • Handle incoming service request, assess situation and dispatch the needed technician.
  • Coordinate work order scheduling with Service and Project Manager.
  • Responsible for interviewing candidates, completing technician annual reviews, and assisting Service manager with disciplinary actions.
  • Partner with service manager on scheduling of work orders.
  • Review work order notes and document work delays in a timely manner.

Qualifications:

  • Must have a minimum of 4 years of experience in HVAC  and  Plumbing industry.
  • High school diploma or equivalent required.
  • Previous experience in a field supervisor role required.
  • Ability to read and interpret blueprints

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