Job Description

Job Description

Job Description

• The MACEOO Sales Associate is responsible for providing our customers with exceptional service by meeting their individual needs and expectations.
• Passion for the brand is conveyed through creating a branded, luxury client experience.
• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as MACEOO history and heritage in accordance with the MACEOO selling ceremony;
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
• Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
• Contribute to upholding the visual display of all products in accordance with MACEOO visual standards;
• Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;
• Adhere to MACEOO Image standards and guidelines;
• Follow all company policies and procedures.
• 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
• Proven ability to drive and exceed individual and store results;
• Proven ability to build lasting relationships with customers and colleagues;
• Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously;
• Strong organization and follow-up skills are essential;
• Accuracy and attention to detail needed;
• Candidate should be team-focused with a desire to collaborate effectively;
• Ability to work in a fast moving and dynamic environment;
• High flexibility and ability to adapt to different customers;
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
• Job Types: Full-time + Commission
• Salary: $16 /hour + 3% monthly commission
• Retail sales: 2 years (Preferred)
• High school or equivalent (Preferred)

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

Company Description

Founded in 2007, MACEOO applies a host of unique methodologies to the design and construction of men’s fashion. Drawing upon the personal expertise of each brother, MACEOO is the first fashion house to mathematically engineer precise design, fit, and comfort into every garment, through use of an innovative algebraic algorithm. This proprietary algorithm, based upon data from 30 million North American men, ensures a perfect fit that feels custom tailored. And with MACEOO’s distinctively engineered Italian fabrics, you get natural stretch and breathability without the expense of dry cleaning.

Featured in many of the world’s finest establishments across five continents, MACEOO is popular with celebrities and professional athletes, all of whom demand MACEOO’s flattering, precision fit. Our flagship store is located in the historic Gaslamp Quarter in downtown San Diego, California. The founders often work with clients at this location, because at MACEOO, fashion is more than just a statement. We listen to our clients’ needs, and we strive to incorporate their desires in each new collection. Our goal is to create fashion that enhances our client’s lives, and helps to tell their individual story. We support our clients in creating lasting memories, as they express themselves through our designs.

Company Description

Founded in 2007, MACEOO applies a host of unique methodologies to the design and construction of men’s fashion. Drawing upon the personal expertise of each brother, MACEOO is the first fashion house to mathematically engineer precise design, fit, and comfort into every garment, through use of an innovative algebraic algorithm. This proprietary algorithm, based upon data from 30 million North American men, ensures a perfect fit that feels custom tailored. And with MACEOO’s distinctively engineered Italian fabrics, you get natural stretch and breathability without the expense of dry cleaning.\r\n\r\nFeatured in many of the world’s finest establishments across five continents, MACEOO is popular with celebrities and professional athletes, all of whom demand MACEOO’s flattering, precision fit. Our flagship store is located in the historic Gaslamp Quarter in downtown San Diego, California. The founders often work with clients at this location, because at MACEOO, fashion is more than just a statement. We listen to our clients’ needs, and we strive to incorporate their desires in each new collection. Our goal is to create fashion that enhances our client’s lives, and helps to tell their individual story. We support our clients in creating lasting memories, as they express themselves through our designs.

Job Tags

Hourly pay, Holiday work, Full time, Seasonal work, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift, Monday to Friday,

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