Job Description

Job Description

Job Description

Description

Position: Dispatcher BWI Airport Shuttle
Location: Near BWI Airport
Address: 7238 Ridge Rd, Hanover, MD 21076
Hourly Pay: $18
Drivers License: Required

• Provides oversight of Shuttle Bus service using a variety of reporting methods and radio communications.
• Monitors availability of vehicles and manpower for the operations on a daily basis.
• Creates reports and compiles all necessary documentation both current and historical relating to daily bus operations.
• Supports and provides direction per the locations policies and procedures for bus operations to maintain service reliability.
• Must be able to accurately predict the movement and arrival of shuttle buses using the tools provided.
• Responds to the changes and demands of the customer volume to create solutions that support the service model required.
• Interface with internal personnel such as the maintenance department, Customer Service Reps, Supervisors and Managers to ensure the achievement of the division goals.

Key Responsibilities

• Availability to work holidays and weekends. 
• Reliable transportation.

Skills, Knowledge and Expertise

• Must have at least two(2) years' experience in a recent and relevant transportation position.
• The ideal candidate would have experience in a bus or shuttle bus operation; specifically as it relates to passenger movement in a public or private operation.
• The qualified candidate must be able to work independently and proactively and will have strong written and verbal skills.
• Must show proficiency in using a computer, working in Excel and Word documents.
• Knowledge of company policy assures that the Dispatcher is using consistent measures to assess a driver`s activity
• Have operational knowledge of devices such as Computers, Printers, Two-way radios, Telephones, Cell-phones, Digital cameras, Measuring wheels, Fax machine, Lap top computer, Electronic Tablet
• Candidate shall possess working knowledge of the transportation requirements of the Americans with Disabilities Act of 1990 (as amended) and other related legislation and regulation
• If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.

Benefits

• Comprehensive Medical, Dental, and Vision Plans. 
• Life and Disability Insurance
• 401K Plan with Generous Employer Match and Immediate Vesting
• Paid Time Off (PTO) 

Job Tags

Hourly pay, Holiday work, Immediate start, Weekend work,

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