Creative Financial Staffing (CFS) ... Entry Level Customer Service/Operations ... Connecticut ... View Opportunity Job at Goodwall SA, Connecticut

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  • Goodwall SA
  • Connecticut

Job Description

Preferred SkillsVerbal Communication Written Communication Adaptablility Time Management Working Under Pressure Multivariate Testing Customer Service Problem-solving **Creative Financial Staffing (CFS)**

CFS is a leading, employee-owned staffing firmthe largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire and project support to interim management.

**What youll do**

Assist customers with tracking problems, appointment scheduling and handling any various question the callers may have. The person will be a key member of the BTX team and will interact across all organizational levels for BTX corporate business. Courteous phone and e-mail etiquette in order to facilitate client service requests in a thorough and expeditious manner. Field phone-calls in call center system Work with the consignee and internal agents to arrange delivery appointments Update the system with detailed notes specific to each call Refer lost or damaged shipments to our Customer Service (Backend Operations) Team **What we're looking for**

High School degree or equivalent Prior Customer Service experience preferred

Job Tags

Temporary work, Interim role,

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