Job Description

**Child Passenger Safety Assistant | Guest Services Specialist**

**UF Health Shands Hospital - Gainesville**

Under the direction of the Director of Child Life Services, facilitates a welcoming and supportive environment for patients and families in pediatric and mother/baby inpatient units. Functions as a liaison between patients, families, visitors and staff to facilitate the highest level of patient satisfaction. Orients and supports patients/families regarding hospital environment, amenities and resources. Facilitates (during welcome desk coverage) family/visitor access to pediatric units to maintain safe environment. Provides leadership and facilitates community visits and events to the benefit of patients/families and to promote satisfaction of community. Assists in implementing child life services by supporting playroom, children's garden and bedside activities for pediatric patients and their families. Maintains a safe and organized environment; orients and supervises volunteers; and assists with special events, in-kind donations and community visitors. Collaborates with Child Life staff and volunteers to maximize patient/family access to recreational activities. Responsible for enhancing unit environment while meeting regulatory requirements and maintaining survey readiness. Proactively facilitates communication and problem resolution between unit staff, other departments and the patient/family.

** Job Opening Summary**

** Job Opening Qualifications**

**Minimum Education and Experience Requirements:**

* High school diploma and core college coursework in child development preferred.

* Early childhood/elementary education or a related field; associate's degree preferred.

* One year (full-time equivalent) of childcare or teaching experience with children in a group setting. Paid or volunteer experience with children in a health care setting preferred.

* Child development knowledge and skills (infants through adolescents), group supervision skills and play and recreational activity planning and facilitation skills preferred.

* Certification as a Child Passenger Safety Technician preferred.

* Demonstrated excellence in public contact skills (respect for others, courteous, tactfulness).

* Demonstrated ability to problem solve, prioritize and display initiative and dependability.

* Ability to accept direction and interact with others as a team member is essential.

* Demonstrated strong oral and written communication skills.

* Strong organizational skills with demonstrated ability to work independently.

* Demonstrated computer experience.

* Proficient in reading and writing.

**Motor Vehicle Operator Designation:**

Employees in this position will operate vehicles for an assigned business purpose as a "non-frequent driver."

NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.

**Licensure/Certification/Registration:**

* Certified Child Passenger Safety Technician.

**Minimum Pay Rate -** Hourly: $13.55

**Midpoint Pay Rate -** Hourly: $16.18

We invite you to join our team! Our work and passion for excellence are intended to have an impact beyond the communities in which we serve. You may apply for a maximum of 10 positions at any given time. For general application process topics please review our . For technical assistance please contact Human Resources at .

UF Health Shands Hospital is committed to diversity as a competitive advantage in attracting top talent from across the nation and around the world. We believe in sharing knowledge, learning from one another, valuing different opinions, and celebrating the things that make each one of us unique in our own right. UF Health Shands Hospital is an equal opportunity employer and drug-free workplace. Equal Opportunity Employer M/F/D/V

**Why Work With UF Health**

Benefits to fit your life. As you would expect from an organization this size, our core benefits include medical insurance and prescription drug plans, short-term and long-term disability, life insurance, generous paid time off, 10 paid holidays per year and an employee assistance plan. Voluntary benefits include tuition reimbursement, dependent care and health care reimbursement accounts, dental insurance, vision plan and more. Retirement benefits include a 403(b) plan.

UF Health Shands is recognized as Floridas premier hospital system, thanks to our commitment to quality clinical care that yields outstanding outcomes and continually earns us national recognition. It is our privilege to offer distinguished, patient-centered care and build upon our role as the states premier provider of medical expertise and specialties.

UF Health ranks 53rd on the 2021 Forbes list of Floridas 100 best workplaces and ranks 31st on their list of best workplaces in the nation for women. UF Health Shands Hospital was included in Indeeds list of the 2019 Top-Rated Workplaces for hospitals, which recognizes the 25 Best Hospitals in the U.S. We are number 20.

Job Tags

Hourly pay, Holiday work, Full time, Temporary work,

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