Assistant General Manager Job at Casalina, Fort Lauderdale, FL

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  • Casalina
  • Fort Lauderdale, FL

Job Description

Miami-based Salumeria 104, a trattoria-style restaurant specializing in salumi plates and traditional homemade Italian dishes. Our reputation has been built on our warm and welcoming hospitality, which adds a touch of our unique Italian spirit to each concept. We believe that one of the greatest pleasures in life begin around the table, sharing moments and creating memories. Guest FocusReliable Attentive Service with the smilePassion Always Have FunIf those above sound like your values, we are thrilled to hear from you!SUMMARY:Established group - hot spot restaurant in Delray area - high energy casual is looking for a strong practical experience AGM to run the day-to-day operations. Hospitality first, Strong service & beverage acumen required. SOP & top-line focused. Passion for training and develop. Floor warrior ++JOB BRIEF:We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.ResponsibilitiesCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEnsure compliance with sanitation and safety regulationsManage restaurant's good image and suggest ways to improve itPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operationsRequirementsProven work experience as a Restaurant Manager, Hospitality Manager or similar roleProven customer service experience as a managerFamiliarity with restaurant POSStrong leadership, motivational and people skillsPrevious Italian restaurant management experience a plus! Working at Salumeria 104 Delray - Health insurance

Job Tags

Full time, Part time, Work experience placement, Casual work, Local area,

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